Terms and Conditions

1. About Us

This website is operated by Anit Global Ltd, a company registered in the United Kingdom, with its registered office at Unit 2, North Finchley Business Centre, London, UK. Our company registration number is 14678423, and our VAT number is 443998347.

For any inquiries, please contact us at:

• Email: Support@radiator-co.uk
• Phone: 07593649009

2. Use of Our Website

By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian. You agree not to misuse the website or its content.

3. Registration

To access certain features, you may need to register an account. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

4. Ordering Products

• Product Descriptions: We strive to ensure that all product details, descriptions, and prices are accurate. However, errors may occur. If we discover an error in the price of any goods you have ordered, we will inform you as soon as possible.
• Order Acceptance: After placing an order, you will receive an email acknowledging receipt. This does not mean your order has been accepted. A contract between us will be formed when we send you a dispatch confirmation.
• Right to Refuse: We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in product or pricing information, or suspicion of fraudulent activity.

5. Pricing and Payment

• Prices: All prices are in GBP.
• Payment: Payment must be made in full at the time of ordering.

6. Delivery

• Delivery Areas: We deliver to addresses within United Kingdom and Northern Ireland.
• Delivery Times: Estimated delivery times are provided during checkout. Delays may occur due to unforeseen circumstances.
• Delivery Charges: Delivery charges are calculated at checkout and may vary based on location and order size.

7. Returns and Cancellations

• Cooling-Off Period: You have the right to cancel your order within 14 days without giving any reason.
• Return Process: To cancel, please contact us at sales@radiator-co.uk. You must return the goods at your expense unless the goods are faulty.
• Refunds: Upon receiving the returned goods, we will process a refund within 14 days using the same payment method used for the original transaction.

8. Faulty or Damaged Goods

If you receive goods that are faulty or damaged, please contact us within 30 days of receipt. We will arrange for a replacement or refund as appropriate.

9. Liability

We are not liable for any indirect or consequential loss or damage arising from the use of our products or website. Our total liability to you shall be limited to the total price of your order.

10. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Anit Global Ltd and is protected by applicable intellectual property laws.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the UK. You agree to submit to the exclusive jurisdiction of the courts of the UK.